Frequently Asked Questions

FAQ

Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.  However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q: Why don't the free bonus beans show up on the invoice?
A: This is a limitation of the shopping cart service that we use.  Your bonus beans will be added to your order when we process your order.

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